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Your Security & Privacy


At AquaCave, we value your privacy. We feel you should not have to worry about privacy or security when placing an order online. We maintain appropriate security measures for your information and do not share your personal information with any outside parties except to the extent necessary to fulfill your order successfully.

Collection of your Personal Information

As an E-commerce Web site, AquaCave, Inc. collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by AquaCave, Inc. is used solely for the purpose of billing and shipping your online purchases, or setting up new merchant accounts. AquaCave, Inc. encourages you to review the privacy statements of Web sites you choose to link to from AquaCave, Inc. so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the AquaCave, Inc. Web site. 

Use of your Personal Information

AquaCave, Inc. and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that AquaCave, Inc. may also use personal information to inform you of other products or services available from AquaCave, Inc. and its affiliates. AquaCave, Inc. does not sell, rent or lease its customer lists to third parties. AquaCave, Inc. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing product support, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. AquaCave, Inc. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. AquaCave, Inc. may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AquaCave, Inc. or the site; (b) protect and defend the rights or property of AquaCave, Inc. including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of AquaCave, Inc. or the public. Personal information collected on this site may be stored and processed in the United States or any other country in which AquaCave, Inc. or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. AquaCave, Inc. abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

Control your Personal Information

AquaCave, Inc. offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by sending your request via our Contact Us form. Please be sure to provide complete account information so we can identify you in our records. You may also stop the delivery of future promotional e-mail from AquaCave, Inc. by responding directly to any email you receive with a request to remove you from the mailing list.

Security of your Personal Information

AquaCave, Inc. is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card numbers) over the Internet, we use a secure payment gateway so your information is protected.

Changes to this Statement

AquaCave, Inc. will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how AquaCave, Inc. will use your personal information, AquaCave, Inc. will prominently post such changes prior to implementing the change. AquaCave, Inc. encourages you to periodically review this Statement to be informed of how AquaCave, Inc. is protecting your information.

 

Our Commitment To Data Security: AquaCave.com uses SSL (Secure Socket Layer) to encrypt your order and protect personal data sent to us. SSL encrypts all data using 128-bit encryption to insure that your private information cannot be seen as it travels over the internet. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Your Email Address: We do not share email addresses with any other company. If you subscribe to our newsletter or choose to receive email updates at checkout, you may unsubscribe at any time by clicking the link located at the bottom of the email. We may also use your email address to contact you if there is a delay or question about your order, or for promotional events.

Your Postal Address: You may receive occasional catalogs or postcards from AquaCave. However, we do not share or rent your postal address with any other source except to the extent to fulfill your order.

Your Telephone Number: We ask for a telephone number at checkout in the event there are any immediate questions concerning your order. Your phone number is not shared, but may be included on your shipping label in the event the delivery service has any problems finding or delivering to your address.

How You Can Access Or Correct Your Information: You can access all your personally identifiable information that we collect online and maintain by contacting us. Be aware that we will require your full name, address and phone number to help you. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

How To Contact Us: Should you have other questions or concerns about these privacy policies, please Contact Us.

AquaCave.com will only allow customers to order via the on-line store if the Internet server is secure. The security certificate is built in to your web browser to allow secure access to Internet servers when performing such tasks as on-line banking or providing your credit card number, to protect your personal information.

In some cases, customers may encounter a dialog box stating "Certificate Authority is Expired" when ordering through a secure server. If you receive this dialog box, please click "Continue" and your connection with our web site will be secure. To verify that your browser is secure, look at the bottom of your browser window; Netscape displays a solid key and Internet Explorer displays a closed lock.

To avoid the dialog box in the future, you must upgrade your Browser. To do this, visit your browser's web site and download the latest version of your browser; www.netscape.com,  www.aol.com, or www.microsoft.com. Be sure to restart your computer after upgrading your browser in order to be able to connect to AquaCave secure server and place your order on-line.


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